Associate, Business Operations Support Specialist (1225)

Columbia, Maryland, United States | Enterprise Services | Full-time | Fully remote

Apply by: Jan. 9, 2026
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Company Profile

Consortium Health Plans works exclusively with independently owned and operated Blue Cross and Blue Shield companies, which provide health insurance coverage for 1 in 3 Americans. We are focused on helping Blue companies win and retain business with large, multi-state employers. We provide data, tools, resources, subject matter expertise, training, education and sales enablement support they need to demonstrate differentiated value and stay competitive in the national healthcare market.

At Consortium Health Plans, we take pride in our collaborative, inclusive, and support culture, where every team member is valued and respected. You’ll work alongside intelligent, caring, and driven colleagues you can count on. We are here to support one another, share knowledge freely, and prioritize collaboration over competition.

Join a team that values hard work, supports one another, and makes a meaningful impact – without sacrificing the things that matter most.

Click here to learn more about working at Consortium.

The Role 

The Business Operations Support Specialist will serve as a trusted support person across Enterprise Service’s functional areas including Operations Project Management, Human Resources and other teams as needed. Working with functional area managers, you will support day-to-day operations as well as special projects. 

The Candidate

Seeking a versatile high-performing individual eager to apply skills across a wide range of operational and strategic activities. Must be highly motivated with superior organizational skills, an eye for detail, a collaborative attitude, and the ability to keep pace with a fast-changing environment.

Essential Responsibilities

·         Assist in the performance of day-to-day activities and special projects as assigned across CHP teams with a primary focus on project management support and human resources activities.

·         Responsibilities may include creating PowerPoint presentation material, coordinating across teams to manage the preparation of internal and external deliverables, supporting the contracts team, creating surveys, benefits administration, new hire onboarding and similar duties

·         The individual will partner with functional area managers to execute annual corporate and departmental goals

Comply with all information privacy and security policies as specified in the “Consortium Health Plans Information Privacy & Security Policy Manual”

Qualifications and Skills

       Bachelor’s degree in business or other related field; experience may be considered in lieu of degree

       Business operations experience of 1-3 years preferred

       Proficiency in Microsoft Office365 applications (Word, Excel, Outlook, PowerPoint, Teams, Copilot)

       Project management experience including management of multiple workstreams

       Experience working in a matrix environment is a plus

Attributes, Core and Functional Competencies

       Strong work ethic

       Self-directed

       Process improvement mindset

       Organized

       Team-oriented & collaborative

       Attention to detail

       Strong communication skills

       Takes initiative

       Time management

       Continuous learning

       Problem solving

       User perspective thinking

Compensation and Benefits

       Our competitive benefits package includes health plan options, dental, vision, employer paid life and disability, long-term care, PTO and holidays, 401k retirement match

       We offer a discretionary performance bonus program

       Pay range for this non-exempt position is $65,000 - $80,000, calculated on an annual basis. Pay is based on several factors including the labor market, education, work experience, skill level and certifications

Physical Demands

       Ability to travel locally and nationally (5% of time annually)

       Primarily sedentary. Position requires extensive phone and computer work

Sponsorship

      Consortium does not participate in visa sponsorship, including the transfer of sponsorship from another employer.